Events

Provinces are encountering significant challenges in measuring and addressing the primary health care (PHC) needs of communities and practices. Existing methods for systematically measuring PHC needs at the community level are inadequate. In response, McDougall operationalized a complexity case-mix system aimed at understanding variations in PHC needs to inform targeted planning efforts. The PHC complexity case-mix system was empirically evaluated and applied in Nova Scotia, where findings highlighted that patients unattached to a PHC provider generally have less complex PHC needs compared to those who are attached. Overall, the implementation of the complexity case-mix system can enhance provincial capacities to effectively design and optimize community-based PHC systems.